Yehia Taher, Willem-Jan van den Heuvel, Sotirios Koussouris, Christos Georgousopoulos. Empowering Citizens in Public Service Design and Delivery: A Reference Model and Methodology. In Michel Cezon, Yaron Wolfsthal, editors, Towards a Service-Based Internet. ServiceWave 2010 Workshops - International Workshops, OCS, EMSOA, SMART, and EDBPM 2010, Ghent, Belgium, December 13-15, 2010, Revised Selected Papers. Volume 6569 of Lecture Notes in Computer Science, pages 129-136, Springer, 2010. [doi]
@inproceedings{TaherHKG10,
title = {Empowering Citizens in Public Service Design and Delivery: A Reference Model and Methodology},
author = {Yehia Taher and Willem-Jan van den Heuvel and Sotirios Koussouris and Christos Georgousopoulos},
year = {2010},
doi = {10.1007/978-3-642-22760-8_14},
url = {http://dx.doi.org/10.1007/978-3-642-22760-8_14},
researchr = {https://researchr.org/publication/TaherHKG10},
cites = {0},
citedby = {0},
pages = {129-136},
booktitle = {Towards a Service-Based Internet. ServiceWave 2010 Workshops - International Workshops, OCS, EMSOA, SMART, and EDBPM 2010, Ghent, Belgium, December 13-15, 2010, Revised Selected Papers},
editor = {Michel Cezon and Yaron Wolfsthal},
volume = {6569},
series = {Lecture Notes in Computer Science},
publisher = {Springer},
isbn = {978-3-642-22759-2},
}