Service Switching in Case-based Decisions following Bad Experiences: Online reviews data of Japanese hairdressing salons

Hiroki Takahashi, Nariaki Nishino, Ryuichiro Ishikawa. Service Switching in Case-based Decisions following Bad Experiences: Online reviews data of Japanese hairdressing salons. In Stelios Kapetanakis, Hayley Borck, editors, Workshops Proceedings for the Twenty-seventh International Conference on Case-Based Reasoning co-located with the Twenty-seventh International Conference on Case-Based Reasoning (ICCBR 2019), Otzenhausen, Germany, September 8-12, 2019. Volume 2567 of CEUR Workshop Proceedings, pages 74-84, CEUR-WS.org, 2019. [doi]

@inproceedings{TakahashiNI19,
  title = {Service Switching in Case-based Decisions following Bad Experiences: Online reviews data of Japanese hairdressing salons},
  author = {Hiroki Takahashi and Nariaki Nishino and Ryuichiro Ishikawa},
  year = {2019},
  url = {http://ceur-ws.org/Vol-2567/paper7.pdf},
  researchr = {https://researchr.org/publication/TakahashiNI19},
  cites = {0},
  citedby = {0},
  pages = {74-84},
  booktitle = {Workshops Proceedings for the Twenty-seventh International Conference on Case-Based Reasoning co-located with the Twenty-seventh International Conference on Case-Based Reasoning (ICCBR 2019), Otzenhausen, Germany, September 8-12, 2019},
  editor = {Stelios Kapetanakis and Hayley Borck},
  volume = {2567},
  series = {CEUR Workshop Proceedings},
  publisher = {CEUR-WS.org},
}