Ramzan Talib, Bernhard Volz, Stefan Jablonski. Agent Assignment for Process Management: Agent Performance Evaluation Framework. In Wei Fan, Wynne Hsu, Geoffrey I. Webb, Bing Liu, Chengqi Zhang, Dimitrios Gunopulos, Xindong Wu, editors, ICDMW 2010, The 10th IEEE International Conference on Data Mining Workshops, Sydney, Australia, 14 December 2010. pages 1005-1012, IEEE Computer Society, 2010. [doi]
Abstract is missing.