Akihiro Tamura, Kai Ishikawa, Masahiro Saikou, Masaaki Tsuchida. Extractive Summarization Method for Contact Center Dialogues based on Call Logs. In Fifth International Joint Conference on Natural Language Processing, IJCNLP 2011, Chiang Mai, Thailand, November 8-13, 2011. pages 500-508, The Association for Computer Linguistics, 2011. [doi]
Abstract is missing.