Researchr is a web site for finding, collecting, sharing, and reviewing scientific publications, for researchers by researchers.
Sign up for an account to create a profile with publication list, tag and review your related work, and share bibliographies with your co-authors.
Pang-Ning Tan, Hannah Blau, Steven A. Harp, Robert P. Goldman. Textual data mining of service center call records. In KDD. pages 417-423, 2000. [doi]
Abstract is missing.