Liang Tang, Tao Li, Larisa Shwartz, Genady Grabarnik. Identifying missed monitoring alerts based on unstructured incident tickets. In Proceedings of the 9th International Conference on Network and Service Management, CNSM 2013, Zurich, Switzerland, October 14-18, 2013. pages 143-146, IEEE, 2013. [doi]
Abstract is missing.