Wenyi Tay, Xiuzhen Zhang, Sarvnaz Karimi. Beyond mean rating: Probabilistic aggregation of star ratings based on helpfulness. JASIS, 71(7):784-799, 2020. [doi]
@article{TayZK20,
title = {Beyond mean rating: Probabilistic aggregation of star ratings based on helpfulness},
author = {Wenyi Tay and Xiuzhen Zhang and Sarvnaz Karimi},
year = {2020},
doi = {10.1002/asi.24297},
url = {https://doi.org/10.1002/asi.24297},
researchr = {https://researchr.org/publication/TayZK20},
cites = {0},
citedby = {0},
journal = {JASIS},
volume = {71},
number = {7},
pages = {784-799},
}