Implementation of a user-centered framework in the development of a web-based health information database and call center

Heather A. Taylor, Dori Sullivan, Cydney Mullen, Constance M. Johnson. Implementation of a user-centered framework in the development of a web-based health information database and call center. Journal of Biomedical Informatics, 44(5):897-908, 2011. [doi]

@article{TaylorSMJ11,
  title = {Implementation of a user-centered framework in the development of a web-based health information database and call center},
  author = {Heather A. Taylor and Dori Sullivan and Cydney Mullen and Constance M. Johnson},
  year = {2011},
  doi = {10.1016/j.jbi.2011.03.001},
  url = {http://dx.doi.org/10.1016/j.jbi.2011.03.001},
  researchr = {https://researchr.org/publication/TaylorSMJ11},
  cites = {0},
  citedby = {0},
  journal = {Journal of Biomedical Informatics},
  volume = {44},
  number = {5},
  pages = {897-908},
}