Johannes Tenschert, Willi Tang, Martin Matzner. Enterprise System Capabilities for Organizational Change in the BPM Life Cycle. In Adela del-Río-Ortega, Henrik Leopold, Flávia Maria Santoro, editors, Business Process Management Workshops - BPM 2020 International Workshops, Seville, Spain, September 13-18, 2020, Revised Selected Papers. Volume 397 of Lecture Notes in Business Information Processing, pages 70-82, Springer, 2020. [doi]
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