Effects of Agent Appearance on Customer Buying Motivations on Online Shopping Sites

Kazunori Terada, Liang Jing, Seiji Yamada. Effects of Agent Appearance on Customer Buying Motivations on Online Shopping Sites. In Bo Begole, Jinwoo Kim, Kori Inkpen, Woontack Woo, editors, Proceedings of the 33rd Annual ACM Conference Extended Abstracts on Human Factors in Computing Systems, Seoul, CHI 2015 Extended Abstracts, Republic of Korea, April 18 - 23, 2015. pages 929-934, ACM, 2015. [doi]

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