Alessandro Terragni, Marwan Hassani. Analyzing Customer Journey with Process Mining: From Discovery to Recommendations. In Muhammad Younas 0001, Jules Pagna Disso, editors, 6th IEEE International Conference on Future Internet of Things and Cloud, FiCloud 2018, Barcelona, Spain, August 6-8, 2018. pages 224-229, IEEE Computer Society, 2018. [doi]
Abstract is missing.