Tolga Tezcan. Asymptotically optimal control of many-server heterogeneous service systems with $H_{2}^{*}$ service times. Queueing Syst., 71(4):445-467, 2012. [doi]
@article{Tezcan12,
title = {Asymptotically optimal control of many-server heterogeneous service systems with $H_{2}^{*}$ service times},
author = {Tolga Tezcan},
year = {2012},
doi = {10.1007/s11134-012-9295-9},
url = {http://dx.doi.org/10.1007/s11134-012-9295-9},
researchr = {https://researchr.org/publication/Tezcan12},
cites = {0},
citedby = {0},
journal = {Queueing Syst.},
volume = {71},
number = {4},
pages = {445-467},
}