Jakita O. Thomas, Lisa Kreeger. Unhelpful helpers: when scaffolding structures veil collaborative interactions. In Mary Czerwinski, Arnold M. Lund, Desney S. Tan, editors, Extended Abstracts Proceedings of the 2008 Conference on Human Factors in Computing Systems, CHI 2008, Florence, Italy, April 5-10, 2008. pages 2583-2586, ACM, 2008. [doi]
Abstract is missing.