Gavin Thompson, Lisa F. Seymour, Brian O Donovan. Towards a BPM Success Model: An Analysis in South African Financial Services Organisations. In Terry A. Halpin, John Krogstie, Selmin Nurcan, Erik Proper, Rainer Schmidt, Pnina Soffer, Roland Ukor, editors, Enterprise, Business-Process and Information Systems Modeling, 10th International Workshop, BPMDS 2009, and 14th International Conference, EMMSAD 2009, held at CAiSE 2009, Amsterdam, The Netherlands, June 8-9, 2009. Proceedings. Volume 29 of Lecture Notes in Business Information Processing, pages 1-13, Springer, 2009. [doi]
@inproceedings{ThompsonSO09,
title = {Towards a BPM Success Model: An Analysis in South African Financial Services Organisations},
author = {Gavin Thompson and Lisa F. Seymour and Brian O Donovan},
year = {2009},
doi = {10.1007/978-3-642-01862-6_1},
url = {http://dx.doi.org/10.1007/978-3-642-01862-6_1},
tags = {analysis},
researchr = {https://researchr.org/publication/ThompsonSO09},
cites = {0},
citedby = {0},
pages = {1-13},
booktitle = {Enterprise, Business-Process and Information Systems Modeling, 10th International Workshop, BPMDS 2009, and 14th International Conference, EMMSAD 2009, held at CAiSE 2009, Amsterdam, The Netherlands, June 8-9, 2009. Proceedings},
editor = {Terry A. Halpin and John Krogstie and Selmin Nurcan and Erik Proper and Rainer Schmidt and Pnina Soffer and Roland Ukor},
volume = {29},
series = {Lecture Notes in Business Information Processing},
publisher = {Springer},
isbn = {978-3-642-01861-9},
}