Feargal Timon. Simulation as an integral part of the decision making processes in a service industry: Eircom s field technicians. In Scott J. Mason, Raymond R. Hill, Lars Mönch, Oliver Rose, Thomas Jefferson, John W. Fowler, editors, Proceedings of the 2008 Winter Simulation Conference, Global Gateway to Discovery, WSC 2008, InterContinental Hotel, Miami, Florida, USA, December 7-10, 2008. pages 2932, WSC, 2008. [doi]
@inproceedings{Timon08,
title = {Simulation as an integral part of the decision making processes in a service industry: Eircom s field technicians},
author = {Feargal Timon},
year = {2008},
doi = {10.1109/WSC.2008.4736422},
url = {http://dx.doi.org/10.1109/WSC.2008.4736422},
researchr = {https://researchr.org/publication/Timon08},
cites = {0},
citedby = {0},
pages = {2932},
booktitle = {Proceedings of the 2008 Winter Simulation Conference, Global Gateway to Discovery, WSC 2008, InterContinental Hotel, Miami, Florida, USA, December 7-10, 2008},
editor = {Scott J. Mason and Raymond R. Hill and Lars Mönch and Oliver Rose and Thomas Jefferson and John W. Fowler},
publisher = {WSC},
isbn = {978-1-4244-2708-6},
}