James Tizard, Tim Rietz, Kelly Blincoe. Voice of the Users: A Demographic Study of Software Feedback Behaviour. In Travis D. Breaux, Andrea Zisman, Samuel Fricker, Martin Glinz, editors, 28th IEEE International Requirements Engineering Conference, RE 2020, Zurich, Switzerland, August 31 - September 4, 2020. pages 55-65, IEEE, 2020. [doi]
Abstract is missing.