Understanding Context of Use from Online Customer Reviews using BERT

Yanzhang Tong, Yan Liang, Ying Liu 0004, Irena Spasic, Yulia Hicks. Understanding Context of Use from Online Customer Reviews using BERT. In 18th IEEE International Conference on Automation Science and Engineering, CASE 2022, Mexico City, Mexico, August 20-24, 2022. pages 1820-1825, IEEE, 2022. [doi]

@inproceedings{TongLLSH22,
  title = {Understanding Context of Use from Online Customer Reviews using BERT},
  author = {Yanzhang Tong and Yan Liang and Ying Liu 0004 and Irena Spasic and Yulia Hicks},
  year = {2022},
  doi = {10.1109/CASE49997.2022.9926649},
  url = {https://doi.org/10.1109/CASE49997.2022.9926649},
  researchr = {https://researchr.org/publication/TongLLSH22},
  cites = {0},
  citedby = {0},
  pages = {1820-1825},
  booktitle = {18th IEEE International Conference on Automation Science and Engineering, CASE 2022, Mexico City, Mexico, August 20-24, 2022},
  publisher = {IEEE},
  isbn = {978-1-6654-9042-9},
}