Evolution of Thinking Models in Automatic Incident Processing Systems

Alexander Toschev, Max Talanov, Salvatore Distefano. Evolution of Thinking Models in Automatic Incident Processing Systems. In Gordan Jezic, Yun-Heh Jessica Chen-Burger, Robert J. Howlett, Lakhmi C. Jain, editors, Agent and Multi-Agent Systems: Technology and Applications, 10th KES International Conference, KES-AMSTA 2016, Puerto de la Cruz, Tenerife, Spain, June 15-17, 2016, Proceedings. Volume 58 of Smart Innovation, Systems and Technologies, pages 271-280, Springer, 2016. [doi]

Abstract

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