Adding UX in the Service Design Loop: The Case of Crisis Management Services

Karim Touloum, Djilali Idoughi, Ahmed Seffah. Adding UX in the Service Design Loop: The Case of Crisis Management Services. IxD&A, 37:47-77, 2018. [doi]

Authors

Karim Touloum

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Djilali Idoughi

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Ahmed Seffah

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