J. Gregory Trafton, Raj M. Ratwani. The law of unintended consequences: the case of external subgoal support. In Matt Jones, Philippe A. Palanque, Albrecht Schmidt, Tovi Grossman, editors, CHI Conference on Human Factors in Computing Systems, CHI'14, Toronto, ON, Canada - April 26 - May 01, 2014. pages 1767-1776, ACM, 2014. [doi]
Abstract is missing.