Amy J. C. Trappey, Charles V. Trappey, Chin-Yuan Fan, Ian J. Y. Lee. Mining the Customer's Voice and Patent Data for Strategic Product Quality Function Deployment. In Chun-Hsien Chen, Amy J. C. Trappey, Margherita Peruzzini, Josip Stjepandic, Nel Wognum, editors, Transdisciplinary Engineering: A Paradigm Shift - Proceedings of the 24th ISPE Inc. International Conference on Transdisciplinary Engineering, TE 2017, Singapore, July 10-14, 2017. Volume 5 of Advances in Transdisciplinary Engineering, pages 985-992, IOS Press, 2017. [doi]
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