Jos J. M. Trienekens, Rob J. Kusters, Katalin Balla. Software Process Improvement, Quality Assurance and Measurement. In Kostas Kontogiannis, Ying Zou, Massimiliano Di Penta, editors, 13th International Workshop on Software Technology and Engineering Practice (STEP 2005), 24-25 September 2005, Budapest, Hungary. pages 3-6, IEEE Computer Society, 2005. [doi]
Abstract is missing.