SINIS - A method to support defining goals, strategies and indicators for IT Services - researchr publication related

researchr

You are not signed in
Sign in
Sign up

Bianca Trinkenreich, Gleison Santos, Monalessa Perini Barcellos. SINIS - A method to support defining goals, strategies and indicators for IT Services. In Andreia Malucelli, Sheila S. Reinehr, editors, Proceedings of the 16th Brazilian Symposium on Software Quality, SBQS 2017, Rio de Janeiro, RJ, Brazil, August 28-30, 2017. pages 370-384, SBC, 2017. [doi]

The following publications are possibly variants of this publication:

SINIS: A GQM+Strategies-based approach for identifying goals, strategies and indicators for IT servicesBianca Trinkenreich, Gleison Santos, Monalessa Perini Barcellos. INFSOF, 100:147-164, 2018. [doi]

SINIS: A Method to Select Indicators for IT ServicesBianca Trinkenreich, Gleison Santos, Monalessa Perini Barcellos. PROFES 2015: 68-86 [doi]

Using SINIS and GQM+Strategies to Align Organizational Goals and Service Level Agreement IndicatorsEduardo Ferreira, Bianca Trinkenreich, Monalessa Perini Barcellos, Gleison Santos. sbqs 2018: 324-333 [doi]

runs on WebDSL