A Framework for Big Data Analytics on Service Quality Evaluation of Online Bookstore

Jich-Yan Tsai, Xiu-Wen Ye, Chien-Hua Wang. A Framework for Big Data Analytics on Service Quality Evaluation of Online Bookstore. In Der-Jiunn Deng, Ai-Chun Pang, Chun-Cheng Lin, editors, Wireless Internet - 12th EAI International Conference, WiCON 2019, TaiChung, Taiwan, November 26-27, 2019, Proceedings. Volume 317 of Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering, pages 294-301, Springer, 2019. [doi]

Abstract

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