Development of an Automatic Customer Service System on Computer Networks - researchr publication authors

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Judy C. R. Tseng, Yi-Shiang Huang, Li-Chen Cheng, Gwo-Jen Hwang. Development of an Automatic Customer Service System on Computer Networks. In Pacific Asia Conference on Information Systems, PACIS 2004, Shanghai, China, July 8-11, 2004. pages 39, AISeL, 2004. [doi]

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