Josée Turgeon, Nazim H. Madhavji. A Systematic, View-Based Approach to Eliciting Process Models. In Carlo Montangero, editor, Software Process Technology, 5th European Workshop, EWSPT 96, Nancy, France, October 9-11, 1996, Proceedings. Volume 1149 of Lecture Notes in Computer Science, pages 276-282, Springer, 1996.
Abstract is missing.