Insights into Online Reviews of Hotel Service Attributes: A Cross-National Study of Selected Countries in Africa

Dandison C. Ukpabi, Sunday Adewale Olaleye, Emmanuel Mogaji, Heikki Karjaluoto. Insights into Online Reviews of Hotel Service Attributes: A Cross-National Study of Selected Countries in Africa. In Brigitte Stangl, Juho Pesonen, editors, Information and Communication Technologies in Tourism 2018, ENTER 2018, Proceedings of the International Conference in Jönköping, Sweden, January 24-26, 2018. pages 243-256, Springer, 2018. [doi]

Abstract

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