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Traversing the many paths of workflow research: developing a conceptual framework of workflow terminology through a systematic literature review

Kim M. Unertl, Laurie L. Novak, Kevin B. Johnson, Nancy M. Lorenzi. Traversing the many paths of workflow research: developing a conceptual framework of workflow terminology through a systematic literature review. JAMIA, 17(3):265-273, 2010. [doi]

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