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How Much Flexibility is Good for Knowledge Intensive Business Processes: A Study of the Effects of Informal Work Practices

Malte Unger, Henrik Leopold, Jan Mendling. How Much Flexibility is Good for Knowledge Intensive Business Processes: A Study of the Effects of Informal Work Practices. In Tung X. Bui, Ralph H. Sprague Jr., editors, 48th Hawaii International Conference on System Sciences, HICSS 2015, Kauai, Hawaii, USA, January 5-8, 2015. pages 4990-4999, IEEE, 2015. [doi]

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Malte Unger

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Henrik Leopold

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Jan Mendling

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