Koen Vanhoof, Pieter Pauwels, József Dombi, Tom Brijs, Geert Wets. Penalty-Reward Analysis with Uninorms: A Study of Customer (Dis)Satisfaction. In Da Ruan, Guoqing Chen, Etienne E. Kerre, Geert Wets, editors, Intelligent Data Mining: Techniques and Applications. Volume 5 of Studies in Computational Intelligence, pages 237-252, Springer, 2005. [doi]
@incollection{VanhoofPDBW05,
title = {Penalty-Reward Analysis with Uninorms: A Study of Customer (Dis)Satisfaction},
author = {Koen Vanhoof and Pieter Pauwels and József Dombi and Tom Brijs and Geert Wets},
year = {2005},
doi = {10.1007/11004011_12},
url = {http://dx.doi.org/10.1007/11004011_12},
tags = {analysis},
researchr = {https://researchr.org/publication/VanhoofPDBW05},
cites = {0},
citedby = {0},
pages = {237-252},
booktitle = {Intelligent Data Mining: Techniques and Applications},
editor = {Da Ruan and Guoqing Chen and Etienne E. Kerre and Geert Wets},
volume = {5},
series = {Studies in Computational Intelligence},
publisher = {Springer},
isbn = {978-3-540-26256-5},
}