Misha W. Vaughan, Janice Rohn, Catherine Courage, Chris Nodder, Simon Herd. Connecting with large market customers: can we still call it usability?. In Elizabeth Dykstra-Erickson, Manfred Tscheligi, editors, Extended abstracts of the 2004 Conference on Human Factors in Computing Systems, CHI 2004, Vienna, Austria, April 24 - 29, 2004. pages 1574-1575, ACM, 2004. [doi]
@inproceedings{VaughanRCNH04,
title = {Connecting with large market customers: can we still call it usability?},
author = {Misha W. Vaughan and Janice Rohn and Catherine Courage and Chris Nodder and Simon Herd},
year = {2004},
doi = {10.1145/985921.986151},
url = {http://doi.acm.org/10.1145/985921.986151},
researchr = {https://researchr.org/publication/VaughanRCNH04},
cites = {0},
citedby = {0},
pages = {1574-1575},
booktitle = {Extended abstracts of the 2004 Conference on Human Factors in Computing Systems, CHI 2004, Vienna, Austria, April 24 - 29, 2004},
editor = {Elizabeth Dykstra-Erickson and Manfred Tscheligi},
publisher = {ACM},
isbn = {1-58113-703-6},
}