Engineering User Requirements for e-Government Services: A Dutch Case Study

Lex van Velsen, Thea van der Geest, Marc ter Hedde, Wijnand Derks. Engineering User Requirements for e-Government Services: A Dutch Case Study. In Maria Wimmer, Hans Jochen Scholl, Enrico Ferro, editors, Electronic Government, 7th International Conference, EGOV 2008, Turin, Italy, August 31 - September 5, 2008. Proceedings. Volume 5184 of Lecture Notes in Computer Science, pages 243-254, Springer, 2008. [doi]

@inproceedings{VelsenGHD08,
  title = {Engineering User Requirements for e-Government Services: A Dutch Case Study},
  author = {Lex van Velsen and Thea van der Geest and Marc ter Hedde and Wijnand Derks},
  year = {2008},
  doi = {10.1007/978-3-540-85204-9_21},
  url = {http://dx.doi.org/10.1007/978-3-540-85204-9_21},
  tags = {case study, requirements engineering, e-science},
  researchr = {https://researchr.org/publication/VelsenGHD08},
  cites = {0},
  citedby = {0},
  pages = {243-254},
  booktitle = {Electronic Government, 7th International Conference, EGOV 2008, Turin, Italy, August 31 - September 5, 2008. Proceedings},
  editor = {Maria Wimmer and Hans Jochen Scholl and Enrico Ferro},
  volume = {5184},
  series = {Lecture Notes in Computer Science},
  publisher = {Springer},
  isbn = {978-3-540-85203-2},
}