Lex van Velsen, Thea van der Geest, Marc ter Hedde, Wijnand Derks. Engineering User Requirements for e-Government Services: A Dutch Case Study. In Maria Wimmer, Hans Jochen Scholl, Enrico Ferro, editors, Electronic Government, 7th International Conference, EGOV 2008, Turin, Italy, August 31 - September 5, 2008. Proceedings. Volume 5184 of Lecture Notes in Computer Science, pages 243-254, Springer, 2008. [doi]
@inproceedings{VelsenGHD08, title = {Engineering User Requirements for e-Government Services: A Dutch Case Study}, author = {Lex van Velsen and Thea van der Geest and Marc ter Hedde and Wijnand Derks}, year = {2008}, doi = {10.1007/978-3-540-85204-9_21}, url = {http://dx.doi.org/10.1007/978-3-540-85204-9_21}, tags = {case study, requirements engineering, e-science}, researchr = {https://researchr.org/publication/VelsenGHD08}, cites = {0}, citedby = {0}, pages = {243-254}, booktitle = {Electronic Government, 7th International Conference, EGOV 2008, Turin, Italy, August 31 - September 5, 2008. Proceedings}, editor = {Maria Wimmer and Hans Jochen Scholl and Enrico Ferro}, volume = {5184}, series = {Lecture Notes in Computer Science}, publisher = {Springer}, isbn = {978-3-540-85203-2}, }