A microcomputer-aided support environment for Xerox quality improvement teams: A case study

Murali Venkatesh, Richard J. Leo, Karla M. Kuzawinski, Lester P. Diamond. A microcomputer-aided support environment for Xerox quality improvement teams: A case study. J. Org. Computing and E. Commerce, 6(2):131-159, 1996. [doi]

Abstract

Abstract is missing.