The Impact of Financial Technology on Customer Intention to Use Financial Services through the Lenses of Process Virtualization Theory

Anna Verbovetska. The Impact of Financial Technology on Customer Intention to Use Financial Services through the Lenses of Process Virtualization Theory. In Helmut Krcmar, Jane Fedorowicz, Wai Fong Boh, Jan Marco Leimeister, Sunil Wattal, editors, Proceedings of the 40th International Conference on Information Systems, ICIS 2019, Munich, Germany, December 15-18, 2019. Association for Information Systems, 2019. [doi]

Abstract

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