Jim Vezina, Donna A. Herbert, Vicki L. Kinnison. Complex Sales Negotiation Selling Complex Services: A New Tool At U S West. In Proceedings of NOMS '94, IEEE Network Operations and Management Symposium, Hyatt Orlando, Kissimee, Florida, USA, February 14-17,1 994. pages 623-634, IEEE, 1994. [doi]
Abstract is missing.