Sarah Vilarinho, Miguel Mira da Silva. Risk Management Model in ITIL. In Maria Manuela Cruz-Cunha, João Varajão, Philip Powell, Ricardo Martinho, editors, ENTERprise Information Systems - International Conference, CENTERIS 2011, Vilamoura, Portugal, October 5-7, 2011, Proceedings, Part II. Volume 220 of Communications in Computer and Information Science, pages 306-314, Springer, 2011. [doi]
@inproceedings{VilarinhoS11,
title = {Risk Management Model in ITIL},
author = {Sarah Vilarinho and Miguel Mira da Silva},
year = {2011},
doi = {10.1007/978-3-642-24355-4_31},
url = {https://doi.org/10.1007/978-3-642-24355-4_31},
researchr = {https://researchr.org/publication/VilarinhoS11},
cites = {0},
citedby = {0},
pages = {306-314},
booktitle = {ENTERprise Information Systems - International Conference, CENTERIS 2011, Vilamoura, Portugal, October 5-7, 2011, Proceedings, Part II},
editor = {Maria Manuela Cruz-Cunha and João Varajão and Philip Powell and Ricardo Martinho},
volume = {220},
series = {Communications in Computer and Information Science},
publisher = {Springer},
isbn = {978-3-642-24354-7},
}