Alexander Vogt, E. R. Mattfeldt, Gerhardt Satzger, L. Lüders, M. Piper, Oliver Gehb, Wayne Jones. Analytical support for predicting cost in complex service delivery environments. IBM Journal of Research and Development, 58(4), 2014. [doi]
@article{VogtMSLPGJ14,
title = {Analytical support for predicting cost in complex service delivery environments},
author = {Alexander Vogt and E. R. Mattfeldt and Gerhardt Satzger and L. Lüders and M. Piper and Oliver Gehb and Wayne Jones},
year = {2014},
doi = {10.1147/JRD.2014.2327301},
url = {http://dx.doi.org/10.1147/JRD.2014.2327301},
researchr = {https://researchr.org/publication/VogtMSLPGJ14},
cites = {0},
citedby = {0},
journal = {IBM Journal of Research and Development},
volume = {58},
number = {4},
}