Phong Minh Vu, Tam The Nguyen, Tung Thanh Nguyen. Why do App Reviews get Responded: A Preliminary Study of the Relationship between Reviews and Responses in Mobile Apps. In Dan Lo, Donghyun Kim 0001, Eric Gamess, editors, Proceedings of the 2019 ACM Southeast Conference, ACM SE '19, Kennesaw, GA, USA, April 18-20, 2019. pages 237-240, ACM, 2019. [doi]
Abstract is missing.