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Performance Analysis and Optimal Control of an M/M/1/k Queueing System with Impatient Customers

Peter R. de Waal. Performance Analysis and Optimal Control of an M/M/1/k Queueing System with Impatient Customers. In Ulrich Herzog, Martin Paterok, editors, Messung, Modellierung und Bewertung von Rechensystemen, 4. GI/ITG-Fachtagung, Erlangen, 29. September - 1. Oktober 1987, Proceedings. Volume 154 of Informatik-Fachberichte, pages 28-40, Springer, 1987.

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