Jacek Wachowicz, Andrzej Karp, Zofia Frackowiak, Aleksandra Baaske, Pawel Kossecki, William Steingartner. After-Sales Service as an Important User Experience and Customer Experience Factor in Professional Music Software Development. In Bartosz Marcinkowski, Adam Przybylek, Aleksander Jarzebowicz, Netta Iivari, Emilio Insfrán, Michael Lang 0001, Henry Linger, Christoph Schneider, editors, Harnessing Opportunities: Reshaping ISD in the post-COVID-19 and Generative AI Era (ISD2024 Proceedings), Gdańsk, Poland, August 26-28 2024. University of Gdańsk / Association for Information Systems, 2024. [doi]
Abstract is missing.