Evaluating the effectiveness of static word embeddings on the classification of IT support tickets - researchr publication authors

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Yasmen Wahba, Nazim H. Madhavji, John Steinbacher. Evaluating the effectiveness of static word embeddings on the classification of IT support tickets. In Lily Shaddick, Guy-Vincent Jourdan, Vio Onut, Tinny Ng, editors, CASCON '20: Proceedings of the 30th Annual International Conference on Computer Science and Software Engineering, Toronto, Ontario, Canada, November 10 - 13, 2020. pages 198-206, ACM, 2020. [doi]

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