Kelly Wainwright, Bret Ingerman. Home Growing Help Desk Software. In Proceedings of the 27th Annual ACM SIGUCCS Conference on User Services: Mile High Expectations 1999, Denver, Colorado, USA. pages 199-201, ACM, 1999. [doi]
@inproceedings{WainwrightI99,
title = {Home Growing Help Desk Software},
author = {Kelly Wainwright and Bret Ingerman},
year = {1999},
doi = {10.1145/337043.337143},
url = {http://doi.acm.org/10.1145/337043.337143},
researchr = {https://researchr.org/publication/WainwrightI99},
cites = {0},
citedby = {0},
pages = {199-201},
booktitle = {Proceedings of the 27th Annual ACM SIGUCCS Conference on User Services: Mile High Expectations 1999, Denver, Colorado, USA},
publisher = {ACM},
isbn = {1-58113-144-5},
}