Fabian Walke, Till J. Winkler. The TIHP Framework - An Instrument for Measuring Quality of Hybrid Services. In Ming-Hui Huang, Guy Gable, Christy M. K. Cheung, Dongming Xu, editors, 26th Pacific Asia Conference on Information Systems, PACIS 2022, Virtual Event / Taipei, Taiwan / Sydney, Australia, July 5-9, 2022. pages 19, 2022. [doi]
Abstract is missing.