Huajie Wang, Jianxin Cheng. Design of the Public Travel Reservation System for the Elderly Based on Empathy Research Map. In Jay Kalra, Nancy J. Lightner, editors, Advances in Human Factors and Ergonomics in Healthcare and Medical Devices - Proceedings of the AHFE 2020 Virtual Conference on Human Factors and Ergonomics in Healthcare and Medical Devices, July 16-20, 2020, USA. Volume 1205 of Advances in Intelligent Systems and Computing, pages 320-326, Springer, 2020. [doi]
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