Hongwei Wang, Fu Jiang, Jiachun Wu. A Study on a Formal Ontology Model: Constructing a Customer Ontology in a CRM Context. In 9th Americas Conference on Information Systems, AMCIS 2003, Tampa, FL, USA, August 4-6, 2003. pages 149, Association for Information Systems, 2003. [doi]
@inproceedings{WangJW03, title = {A Study on a Formal Ontology Model: Constructing a Customer Ontology in a CRM Context}, author = {Hongwei Wang and Fu Jiang and Jiachun Wu}, year = {2003}, url = {http://aisel.aisnet.org/amcis2003/149}, researchr = {https://researchr.org/publication/WangJW03}, cites = {0}, citedby = {0}, pages = {149}, booktitle = {9th Americas Conference on Information Systems, AMCIS 2003, Tampa, FL, USA, August 4-6, 2003}, publisher = {Association for Information Systems}, }