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Xiaolei Wang, Jiandong Lu, Terence T. Ow, Yuqiang Feng, Luning Liu. Understanding the emotional and informational influence on customer knowledge contribution through quantitative content analysis. Information & Management, 58(2):103426, 2021. [doi]

The following publications are possibly variants of this publication:

Understanding the Emotional and Informational Influence on Customer Knowledge Contribution through Quantitative Content AnalysisXiaolei Wang, Terence T. Ow, Yuqiang Feng, Luning Liu. hicss 2018: 1-10 [doi]

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