Service design blueprint approach incorporating TRIZ and service QFD for a meal ordering system: A case study

Yu-Hui Wang, Ching-Hung Lee, Amy J. C. Trappey. Service design blueprint approach incorporating TRIZ and service QFD for a meal ordering system: A case study. Computers & Industrial Engineering, 107:388-400, 2017. [doi]

Authors

Yu-Hui Wang

This author has not been identified. Look up 'Yu-Hui Wang' in Google

Ching-Hung Lee

This author has not been identified. Look up 'Ching-Hung Lee' in Google

Amy J. C. Trappey

This author has not been identified. Look up 'Amy J. C. Trappey' in Google