iHelp: An Intelligent Online Helpdesk System

Dingding Wang, Tao Li, Shenghuo Zhu, Yihong Gong. iHelp: An Intelligent Online Helpdesk System. IEEE Transactions on Systems, Man, and Cybernetics, Part A, 41(1):173-182, 2011. [doi]

Authors

Dingding Wang

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Tao Li

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Shenghuo Zhu

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Yihong Gong

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