The four facets of self-collection service for e-commerce delivery: Conceptualisation and latent class analysis of user segments

Xueqin Wang, Yiik Diew Wong, Chee Chong Teo, Kum Fai Yuen, Xuehao Feng. The four facets of self-collection service for e-commerce delivery: Conceptualisation and latent class analysis of user segments. Electronic Commerce Research and Applications, 39:100896, 2020. [doi]

@article{WangWTYF20,
  title = {The four facets of self-collection service for e-commerce delivery: Conceptualisation and latent class analysis of user segments},
  author = {Xueqin Wang and Yiik Diew Wong and Chee Chong Teo and Kum Fai Yuen and Xuehao Feng},
  year = {2020},
  doi = {10.1016/j.elerap.2019.100896},
  url = {https://doi.org/10.1016/j.elerap.2019.100896},
  researchr = {https://researchr.org/publication/WangWTYF20},
  cites = {0},
  citedby = {0},
  journal = {Electronic Commerce Research and Applications},
  volume = {39},
  pages = {100896},
}