Zihao Wang, Fudong Wang, Haipeng Zhang, Minghui Yang, Shaosheng Cao, Zujie Wen, Zhe Zhang. 'Could You Describe the Reason for the Transfer?': A Reinforcement Learning Based Voice-Enabled Bot Protecting Customers from Financial Frauds. In Gianluca Demartini, Guido Zuccon, J. Shane Culpepper, Zi Huang, Hanghang Tong, editors, CIKM '21: The 30th ACM International Conference on Information and Knowledge Management, Virtual Event, Queensland, Australia, November 1 - 5, 2021. pages 4214-4223, ACM, 2021. [doi]
@inproceedings{WangWZYCWZ21,
title = {'Could You Describe the Reason for the Transfer?': A Reinforcement Learning Based Voice-Enabled Bot Protecting Customers from Financial Frauds},
author = {Zihao Wang and Fudong Wang and Haipeng Zhang and Minghui Yang and Shaosheng Cao and Zujie Wen and Zhe Zhang},
year = {2021},
doi = {10.1145/3459637.3481906},
url = {https://doi.org/10.1145/3459637.3481906},
researchr = {https://researchr.org/publication/WangWZYCWZ21},
cites = {0},
citedby = {0},
pages = {4214-4223},
booktitle = {CIKM '21: The 30th ACM International Conference on Information and Knowledge Management, Virtual Event, Queensland, Australia, November 1 - 5, 2021},
editor = {Gianluca Demartini and Guido Zuccon and J. Shane Culpepper and Zi Huang and Hanghang Tong},
publisher = {ACM},
isbn = {978-1-4503-8446-9},
}